Privacy Policy

Last updated: June 2026 · Effective immediately

Stavya Maison ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

When you use our website or place an order, we collect the following information:

• Identity data: Your full name
• Contact data: Email address and mobile phone number
• Delivery data: Delivery address including PIN code
• Transaction data: Details of products purchased, order value, and payment reference ID (via Razorpay)
• Technical data: Browser type, device type, and pages visited (if analytics are enabled)

2. How We Use Your Information

We use your personal data to:

• Process and fulfil your order
• Contact you regarding your order status, dispatch, and delivery
• Send you a tracking link when your order is dispatched
• Respond to your queries and complaints
• Send you marketing emails if you have subscribed to our newsletter (you may unsubscribe at any time)
• Comply with legal and regulatory obligations

3. How We Share Your Information

We share your personal data only with:

• Razorpay: Our payment gateway, to process your payment securely
• Courier partners (e.g. Shiprocket, Delhivery): To deliver your order — they receive your name, phone number, and delivery address only
• Legal authorities: Where required by Indian law

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

4. Data Storage and Security

Your details are stored securely. We implement appropriate technical measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your browser and our site is encrypted via HTTPS/SSL.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order records are retained for a minimum of 3 years as required under Indian tax law.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time
• Nominate a person to exercise your rights on your behalf

To exercise any of these rights, please contact us at info@stavyamaison.com. We will respond within 30 days.

7. Cookies

Our website uses browser localStorage and sessionStorage to save your cart and delivery details for a faster checkout experience. This data is stored only on your own device and is not transmitted to us unless you place an order.

If we introduce analytics or advertising tracking in future, we will update this policy and seek your consent where required.

8. Children's Privacy

Our website is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Grievance Officer

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Stavya Maison
Email: info@stavyamaison.com
Instagram: @stavyamaison